1.0 Who Is Administrator

Those responsible for the notification portal are given the role "Administrator", and have access to all incoming cases in the portal. When you are assigned a role as an administrator, you will receive an email with a username and password. The password must be changed at the first login. Two-factor authentication is an optional option, and upon activation you must approve a code you receive via SMS to log in.

1.1 What can the Administrator do?

Administrator can:

• Process notifications yourself (see user guide for the responsible caseworker)
• Create new users
• Assign cases to responsible caseworker
• Close cases
• Reject cases
• Communicate with the responsible caseworker

When you log into the portal, you will be sent to the inbox. All notification submitted to your portal will appear in the inbox.

2.0 User overview

By clicking on "Users" in the menu, you will see the user overview for the portal. Here you can edit or create new users.

2.1 Edit users

Click "Edit" in the menu for access to edit fields for:

• First name
• Middle/surname