1.0 Who is Administrator?

Those responsible for the notification portal are given the role "Administrator", and have access to all incoming notifications for their portal.

1.1 What can the Administrator do?

Administrator can:

• Process notifications yourself (see user guide for the responsible caseworker)
• Create new users
• Assign cases to responsible caseworker
• Close cases
• Reject cases
• Communicate with the responsible caseworker

When you log into the portal, you will be sent to the inbox. All notification submitted to your portal will appear in the inbox.

1.2 Settings for your profile

Enable two-factor authentication

If two-factor authentication is enabled, you must approve a code, in addition to a password, when logging in.